Help Center

Clear answers on products, planning & workplace benefits.

Browse common questions about Floatr—whether you are an employer rolling out benefits, an employee investing from salary, or planning goals on your own.

Search or filter 540 questions by area and topic—answers expand inline below.

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Showing 540 questions across 18 topics

What is Floatr?Floatr Platform

Floatr is India’s employee financial wellness platform—salary-linked investing, Corporate NPS, insurance, digital gold, mutual funds and planning tools. For account-specific help, reach care@floatr.in or use in-app support.

How does salary-linked investing work?Floatr Platform

A chosen amount invests from payroll before the rest hits your bank—Earn → Invest → Spend. For account-specific help, reach care@floatr.in or use in-app support.

Who can use Floatr?Floatr Platform

Individuals via the app, or employees through employer programs like Elevate Plus and GigRise. For account-specific help, reach care@floatr.in or use in-app support.

Is Floatr available across India?Floatr Platform

Yes—pan-India for companies and earners, mobile-first for office and field teams. For account-specific help, reach care@floatr.in or use in-app support.

How is Floatr different from a regular investment app?Floatr Platform

Built around payroll and workplace benefits—not just standalone trading. For account-specific help, reach care@floatr.in or use in-app support.

Is Floatr a bank?Floatr Platform

No. Floatr partners with regulated institutions for financial products. For account-specific help, reach care@floatr.in or use in-app support.

Is Floatr regulated?Floatr Platform

Products are offered through SEBI, PFRDA and IRDAI-regulated partners as applicable. For account-specific help, reach care@floatr.in or use in-app support.

What products are on Floatr?Floatr Platform

Mutual funds, digital gold, Retail NPS, Corporate NPS, insurance and calculators. For account-specific help, reach care@floatr.in or use in-app support.

What is employee financial wellness?Floatr Platform

Helping people save, invest, protect and plan—reducing money stress at work. For account-specific help, reach care@floatr.in or use in-app support.

Can I use Floatr without an employer?Floatr Platform

Yes—individual registration and KYC in the app. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Does Floatr support regional languages?Floatr Platform

Designed for India; check the app for current language options. For account-specific help, reach care@floatr.in or use in-app support.

How is my data protected?Floatr Platform

Industry practices and regulated partner systems for financial data. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

What is Earn → Invest → Spend?Floatr Platform

Invest from income first, then spend—wealth before lifestyle creep. For account-specific help, reach care@floatr.in or use in-app support.

Can NRIs use Floatr?Floatr Platform

Primarily for India residents; contact support for NRI-specific cases. For account-specific help, reach care@floatr.in or use in-app support.

Minimum age?Floatr Platform

Typically 18+ for investing and KYC. For account-specific help, reach care@floatr.in or use in-app support.

Does Floatr give personalised advice?Floatr Platform

Education and tools—not a substitute for licensed advice on complex cases. For account-specific help, reach care@floatr.in or use in-app support.

Partnership enquiries?Floatr Platform

See Contact Us for corporate or partner discussions. For account-specific help, reach care@floatr.in or use in-app support.

Learn about Floatr’s mission?Floatr Platform

Read About Floatr. For account-specific help, reach care@floatr.in or use in-app support.

Salary-linked vs bank auto-debit?Floatr Platform

Payroll timing and employer programs vs individual bank mandates—both supported. For account-specific help, reach care@floatr.in or use in-app support.

Can freelancers use Floatr?Floatr Platform

Yes individually; gig employers may offer GigRise. For account-specific help, reach care@floatr.in or use in-app support.

Replace my CA?Floatr Platform

No—Floatr simplifies access; professionals help with complex tax/planning. For account-specific help, reach care@floatr.in or use in-app support.

Why should companies care?Floatr Platform

Retention, EVP, participation metrics and real employee outcomes. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Report bugs or feedback?Floatr Platform

Email care@floatr.in. For account-specific help, reach care@floatr.in or use in-app support.

Only for large companies?Floatr Platform

No—startups to enterprises; Edvisor from ~50 employees. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

How current is this FAQ?Floatr Platform

Updated periodically; verify tax/regulatory details with official sources. For account-specific help, reach care@floatr.in or use in-app support.

Is Floatr free for individual users?Floatr Platform

Downloading the app and accessing planning tools is free. When you invest, standard product charges apply—such as mutual fund expense ratios or insurance premiums—not a separate Floatr subscription for basic use. For account-specific help, reach care@floatr.in or use in-app support.

Can I use Floatr on desktop?Floatr Platform

Floatr is primarily mobile-first through the iOS and Android apps. Some flows may open in a mobile browser; for the full experience, use the official app from the App Store or Google Play. For account-specific help, reach care@floatr.in or use in-app support.

What customer support channels are available?Floatr Platform

You can reach the team via care@floatr.in , the Contact page, and in-app help where available. Workplace programs also receive rollout support for HR teams. For account-specific help, reach care@floatr.in or use in-app support.

Does Floatr sell my data to advertisers?Floatr Platform

Floatr does not sell your personal financial data for advertising. Data is used to deliver the service, meet regulatory obligations and improve the product, as described in our Privacy Policy.

How do I stay updated on new Floatr features?Floatr Platform

Enable app notifications for product updates, follow Floatr on official social channels, and check the Blogs section for guides on investing, tax and workplace benefits. For account-specific help, reach care@floatr.in or use in-app support.

How do I download the app?App & Account

App Store, Google Play or website header/footer links. For account-specific help, reach care@floatr.in or use in-app support.

Need a company account?App & Account

No—individual KYC and investing works standalone. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

KYC documents?App & Account

Usually PAN, Aadhaar and bank account. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

KYC how long?App & Account

Minutes to one business day typically. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Invest without payroll?App & Account

Yes—bank mandate or lumpsum from your account. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Track portfolio?App & Account

Dashboard: holdings, SIPs, goals, transactions. For account-specific help, reach care@floatr.in or use in-app support.

Reset password?App & Account

Forgot password on login or security settings. Never share OTPs or passwords with anyone—even if they claim to represent Floatr.

Change mobile number?App & Account

Account settings with OTP verification. For account-specific help, reach care@floatr.in or use in-app support.

Change bank account?App & Account

Payment settings; SIP mandates may need refresh. For account-specific help, reach care@floatr.in or use in-app support.

Add nominee?App & Account

Per product in investment/nominee section. For account-specific help, reach care@floatr.in or use in-app support.

Why SIP failed?App & Account

Low balance, expired mandate, bank block or cut-off—check details. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Set up SIP mandate?App & Account

Approve e-NACH/UPI when starting SIP. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Payment modes?App & Account

e-NACH, UPI, net banking per product. For account-specific help, reach care@floatr.in or use in-app support.

Download statements?App & Account

From transaction or documents section. For account-specific help, reach care@floatr.in or use in-app support.

Transaction pending?App & Account

Allow settlement window; contact support if stuck. For account-specific help, reach care@floatr.in or use in-app support.

Biometric login?App & Account

Enable in security settings. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

Turn off notifications?App & Account

App notification preferences. For account-specific help, reach care@floatr.in or use in-app support.

Link employer?App & Account

HR invite link or employer code. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Multiple devices?App & Account

Same login; review sessions in settings. For account-specific help, reach care@floatr.in or use in-app support.

Delete account?App & Account

Email support; close/redeem investments per rules first. For account-specific help, reach care@floatr.in or use in-app support.

Wrong PAN/bank?App & Account

Fix before KYC or contact support with proofs. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

App free?App & Account

Yes to download; fund expense ratios apply to investments. For account-specific help, reach care@floatr.in or use in-app support.

App crashes?App & Account

Update, restart, reinstall; report to support. For account-specific help, reach care@floatr.in or use in-app support.

Contact support?App & Account

care@floatr.in or Contact. For account-specific help, reach care@floatr.in or use in-app support.

Cut-off times?App & Account

Shown at order placement—typically afternoon for MFs. For account-specific help, reach care@floatr.in or use in-app support.

Why was my KYC rejected?App & Account

Common reasons include blurry document photos, name mismatches between PAN and bank, or invalid/expired details. Re-upload clear images and ensure all fields match official records exactly. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Can I use one account on two phones?App & Account

Yes—you can sign in on multiple devices with the same credentials. Review security settings periodically and log out of devices you no longer use. For account-specific help, reach care@floatr.in or use in-app support.

How do I enable two-factor security?App & Account

Use app security settings to add OTP verification on login and enable biometric unlock where supported. Never share OTPs with anyone claiming to be from Floatr. For account-specific help, reach care@floatr.in or use in-app support.

What if I lose my phone?App & Account

Log in from another device if possible and change your password immediately. Contact care@floatr.in to report loss of device access so additional checks can be applied. For account-specific help, reach care@floatr.in or use in-app support.

Are app notifications about investments secure?App & Account

Notifications show limited information on your lock screen. For sensitive details, open the app after unlocking your device and avoid sharing screenshots of portfolio or OTP screens. Never share OTPs or passwords with anyone—even if they claim to represent Floatr.

How long does corporate onboarding take?For Employers

Often a few weeks—not quarters—depending on payroll scope. For account-specific help, reach care@floatr.in or use in-app support.

Payroll/HRMS integration?For Employers

Yes—scoped during onboarding to your HR stack. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Minimum company size?For Employers

From ~50 for Edvisor; investing programs scale broadly. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

HR vs Floatr for employee queries?For Employers

Floatr handles product/app; HR gets rollout kits and reporting. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Mandatory participation?For Employers

No—voluntary opt-in design. For account-specific help, reach care@floatr.in or use in-app support.

Change contribution amounts?For Employers

Employees adjust within payroll and product rules. For account-specific help, reach care@floatr.in or use in-app support.

HR reporting?For Employers

Participation, enrollment and program insights—not individual portfolio advice. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

What is a typical rollout timeline?For Employers

Discovery → design → payroll alignment → comms → go-live. For account-specific help, reach care@floatr.in or use in-app support.

Dedicated account manager?For Employers

Yes for corporate programs—assigned during onboarding. For account-specific help, reach care@floatr.in or use in-app support.

Employee communication support?For Employers

Templates, FAQs and launch webinars available. For account-specific help, reach care@floatr.in or use in-app support.

Data security for employer?For Employers

Employee financial data handled per regulatory and contractual standards. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

Can we pilot with one department?For Employers

Yes—phased rollouts are common. For account-specific help, reach care@floatr.in or use in-app support.

Pricing model?For Employers

Depends on scope and size—request proposal via demo. For account-specific help, reach care@floatr.in or use in-app support.

Contract length?For Employers

Flexible commercial terms discussed at signup. For account-specific help, reach care@floatr.in or use in-app support.

IT/security review?For Employers

We support employer diligence with documentation as needed. For account-specific help, reach care@floatr.in or use in-app support.

Multi-location companies?For Employers

Supported—pan-India rollout patterns. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Contract vs permanent staff?For Employers

Programs can cover both; GigRise suits contract-heavy models. For account-specific help, reach care@floatr.in or use in-app support.

Union or works council concerns?For Employers

We provide clear employee communication on voluntary benefits. For account-specific help, reach care@floatr.in or use in-app support.

Measure ROI?For Employers

Participation rates, retention signals and employee feedback—not investment returns. For account-specific help, reach care@floatr.in or use in-app support.

Compliance with labour laws?For Employers

Benefits structured as voluntary; legal review per your policy. For account-specific help, reach care@floatr.in or use in-app support.

Who signs agreements?For Employers

Typically HR/Finance leadership per your procurement process. For account-specific help, reach care@floatr.in or use in-app support.

Invoice and billing?For Employers

Corporate billing per agreed commercial terms. For account-specific help, reach care@floatr.in or use in-app support.

Can HR admin enroll employees?For Employers

Bulk enrollment options depend on program—discuss at onboarding. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Training for HR team?For Employers

Yes—HR enablement session included in rollout. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Switch providers later?For Employers

Employee accounts remain theirs; migration discussed contractually. For account-specific help, reach care@floatr.in or use in-app support.

Do we need board or leadership approval?For Employers

Most employers route the decision through HR and Finance leadership; larger organisations may involve legal or procurement. Floatr provides materials to support internal approval. For account-specific help, reach care@floatr.in or use in-app support.

Can we white-label employee communications?For Employers

Employer-branded launch emails, posters and FAQ decks can be co-branded during rollout. Full white-label app experiences are discussed for enterprise deployments. For account-specific help, reach care@floatr.in or use in-app support.

What employee data does HR receive?For Employers

HR typically receives enrollment status and aggregate participation—not individual fund choices, balances or transaction history. See Privacy & Security for detail. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

How do we handle employee offboarding?For Employers

When someone leaves, payroll deductions stop automatically. The employee retains their investment accounts and can continue as an individual user through the app. For account-specific help, reach care@floatr.in or use in-app support.

Is employee financial data stored in India?For Employers

Floatr and its regulated partners follow applicable data residency and security requirements for financial services in India. Enterprise customers can request documentation during diligence. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

How do I join via my company?For Employees

HR shares invite link or code—download app, verify, complete KYC. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Will investing reduce take-home pay?For Employees

Only by the amount you choose—it redirects income to wealth, not a fee. For account-specific help, reach care@floatr.in or use in-app support.

Choose my own products?For Employees

Yes—opt into funds, NPS, gold, insurance per program. For account-specific help, reach care@floatr.in or use in-app support.

Leave the company—what happens?For Employees

Investments stay yours; payroll deductions stop; continue personally in app. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

New job—keep using Floatr?For Employees

Yes—account portable; link new employer if they use Floatr. For account-specific help, reach care@floatr.in or use in-app support.

Is salary-linked investing safe?For Employees

Regulated products in your name; market risk applies to market-linked assets. For account-specific help, reach care@floatr.in or use in-app support.

Elevate Plus or GigRise for me?For Employees

Payroll office staff: Elevate Plus. Gig/field: GigRise—ask HR. For account-specific help, reach care@floatr.in or use in-app support.

Opt out later?For Employees

Yes—stop or change contributions per policy and cut-offs. For account-specific help, reach care@floatr.in or use in-app support.

Employer see my investments?For Employees

HR sees participation—not individual holdings or balances. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Tax on salary deductions?For Employees

Investments may have tax treatment per product; salary TDS still applies on income. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Multiple SIPs from salary?For Employees

Possible within payroll limits you and employer configure. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Bonus or variable pay investing?For Employees

Depends on employer setup—ask HR or use personal top-ups. For account-specific help, reach care@floatr.in or use in-app support.

On probation—can I join?For Employees

Employer policy decides eligibility timing. For account-specific help, reach care@floatr.in or use in-app support.

Intern or trainee eligibility?For Employees

Set by employer program rules. For account-specific help, reach care@floatr.in or use in-app support.

Confidentiality?For Employees

Personal financial data protected; employers don’t get portfolio details. For account-specific help, reach care@floatr.in or use in-app support.

Problems with payroll deduction?For Employees

Contact HR and Floatr support with payslip reference. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Education sessions?For Employees

Edvisor or launch webinars may be offered by employer. For account-specific help, reach care@floatr.in or use in-app support.

Mobile-only or desktop?For Employees

Primarily mobile app; web for some flows. For account-specific help, reach care@floatr.in or use in-app support.

Family members join?For Employees

Individual accounts; group insurance may cover dependents per policy. For account-specific help, reach care@floatr.in or use in-app support.

Complaints process?For Employees

In-app support and care@floatr.in; escalate via HR if workplace issue. For account-specific help, reach care@floatr.in or use in-app support.

Understand statements?For Employees

In-app help and Edvisor content explain basics. For account-specific help, reach care@floatr.in or use in-app support.

Minimum salary deduction?For Employees

Employer and product minimums apply—shown at enrollment. For account-specific help, reach care@floatr.in or use in-app support.

Can employer change benefits?For Employees

Employer may update program; you’re notified of changes. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Refer colleagues?For Employees

Referral programs vary—check app or HR comms. For account-specific help, reach care@floatr.in or use in-app support.

First step after invite?For Employees

Download app → verify → KYC → choose products → confirm payroll amount. For account-specific help, reach care@floatr.in or use in-app support.

Can my manager see how much I invest?For Employees

No. Managers and HR administrators do not receive individual investment amounts or portfolio details—only program-level participation where configured. For account-specific help, reach care@floatr.in or use in-app support.

What if my salary is delayed—will SIP still debit?For Employees

SIP debits depend on salary credit and mandate timing. If salary is delayed, the debit may fail for that cycle; you can often retry or adjust once payroll clears. All market-linked products carry risk; past performance does not guarantee future results.

Can I invest more than the payroll amount?For Employees

Yes. Many employees set a payroll SIP and add personal top-ups through bank mandate or lumpsum in the same app account. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings.

Is my work email required forever?For Employees

Work email may be used for initial employer verification. You can update contact details in account settings; keep email access for important account alerts. For account-specific help, reach care@floatr.in or use in-app support.

How is my data protected as an employee user?For Employees

Your account is tied to your identity and regulated partners, with encryption and access controls. Read the Privacy & Security section for a full overview. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

How does Floatr protect my personal data?Privacy & Security

Floatr uses industry-standard safeguards including encryption in transit (HTTPS/TLS), access controls and regulated partner infrastructure for financial transactions. We collect only what is needed to deliver investing, insurance and workplace benefit services, and we describe processing in our Privacy Policy.

What personal data does Floatr collect?Privacy & Security

Depending on how you use Floatr, we may collect identity and KYC information (name, PAN, Aadhaar references, address), contact details, bank account information for mandates, employment details for workplace programs, device and app usage logs, and transaction records required by financial regulators.

Is my financial and investment data encrypted?Privacy & Security

Data moving between your device and Floatr services is encrypted using modern TLS protocols. Sensitive credentials and payment authorisations use additional OTP and mandate checks through banking and regulator-approved rails.

Who can access my investment portfolio inside Floatr?Privacy & Security

Access is limited to you through authenticated login, authorised Floatr operations staff on a need-to-know basis for support, and regulated partners (such as mutual fund registrars or NPS custodians) who process your transactions under law.

Can my employer see my mutual fund or NPS balance?Privacy & Security

No. Employers and HR administrators enrolled in workplace programs typically see whether you joined and participation summaries—not individual holdings, fund choices or account balances, unless you voluntarily share them.

Where is Floatr data stored?Privacy & Security

Floatr and its partners store data on secure cloud and financial infrastructure with controls appropriate to Indian financial services. Enterprise customers can request documentation on data handling during vendor review.

Is Floatr compliant with India’s data protection laws?Privacy & Security

Floatr follows applicable Indian laws and regulations governing financial services and personal data, including requirements under the Digital Personal Data Protection framework as they apply to our role. Our Privacy Policy and Data Protection Agreement describe obligations in detail.

Does Floatr share data with third parties?Privacy & Security

We share data with regulated partners only where necessary to execute your requests—KYC verification, mutual fund orders, NPS registration, insurance underwriting or payroll deduction. We do not sell personal financial data to advertisers.

How are payment and bank mandates secured?Privacy & Security

SIP and payment mandates use NPCI e-NACH/UPI rails with bank-side authentication. Floatr does not store your full card or net-banking passwords; authorisation happens on secure bank or UPI interfaces. Never share OTPs or passwords with anyone—even if they claim to represent Floatr.

Does Floatr use cookies on the website?Privacy & Security

The marketing website may use essential and analytics cookies to improve performance and understand usage. You can manage browser cookie settings; the mobile app uses device identifiers per platform rules.

How do I enable two-factor authentication?Privacy & Security

Use app security settings to require OTP on login in addition to your password, and enable biometric unlock on supported devices. Never share OTPs—even if someone claims to be Floatr support.

What should I do if I suspect unauthorised account access?Privacy & Security

Change your password immediately, log out of other sessions if available, and email care@floatr.in with your registered mobile number. We can apply additional verification before further transactions.

How long does Floatr retain my data?Privacy & Security

We retain data as long as your account is active and for periods required by financial regulations, tax law and dispute resolution. When you request deletion, some records may still be kept where law mandates retention.

Can I delete my data when I close my account?Privacy & Security

You may request account closure after redeeming or transferring investments per product rules. We will delete or anonymise personal data where legally permitted, while retaining transaction records regulators require.

How do I opt out of marketing messages?Privacy & Security

Use unsubscribe links in emails, adjust notification preferences in the app, or email care@floatr.in. Transactional alerts (OTP, payment confirmations) cannot be disabled while your account is active.

Does Floatr use biometric data?Privacy & Security

If you enable Face ID or fingerprint login, biometrics are processed on your device by the operating system—Floatr does not receive or store your fingerprint or face templates.

Why does the app request camera or storage permission?Privacy & Security

Camera access may be needed to photograph KYC documents; storage permission helps upload files securely during onboarding. You can deny permissions, but some features may not work until access is granted.

Are security audits performed?Privacy & Security

Floatr works with regulated financial partners who maintain their own audits and certifications. Enterprise customers can request security questionnaires and documentation during procurement.

How can I avoid phishing scams?Privacy & Security

Floatr will never ask for your OTP, password or full card details by phone or SMS. Always type floatr.in URLs yourself or use official app store links—do not trust random investment links on social media.

What happens if there is a data security incident?Privacy & Security

We would investigate promptly, contain the issue, notify affected users and regulators as required by law, and take steps to prevent recurrence. Report suspected incidents to care@floatr.in immediately.

Where can I read the full Privacy Policy?Privacy & Security

The complete policy is at Privacy Policy. For corporate customers, see also the Data Protection Agreement and Terms and Conditions.

How is workplace employee data separated from individual users?Privacy & Security

Employer programs link your work identity for enrollment and payroll deductions, but investment accounts remain in your name with regulated partners. HR receives program metrics—not trading discretion over your portfolio.

Do KYC partners store my Aadhaar?Privacy & Security

KYC is performed through regulator-approved agencies who may verify Aadhaar without Floatr storing your full Aadhaar number where virtual ID or masked references are used. Partners must comply with UIDAI and RBI guidelines.

Is data transferred outside India?Privacy & Security

Primary processing for Indian financial products is designed around domestic regulated infrastructure. If any subprocessors process data abroad, it is under contractual safeguards and applicable law.

Does Floatr collect children’s data?Privacy & Security

Floatr services are intended for adults 18+. We do not knowingly collect data from minors; contact us if you believe a minor has created an account.

How do I exercise my data rights?Privacy & Security

Email care@floatr.in with your request to access, correct or delete personal data. We will verify your identity before fulfilling requests, subject to regulatory retention requirements.

Are support chats and emails confidential?Privacy & Security

Support conversations are used to resolve your issue and improve service. Do not share passwords or OTPs in tickets. Access is limited to trained support staff.

Does Floatr log IP addresses and device IDs?Privacy & Security

Yes, for fraud prevention, security monitoring and diagnosing technical issues. Logs are retained for a limited period per internal policy and legal requirements.

How secure is salary data from my employer?Privacy & Security

Payroll files contain employee identifiers and deduction amounts needed for benefits. Transmission uses agreed secure methods; access is restricted to implementation and support personnel on a need-to-know basis.

Can I download a copy of my data?Privacy & Security

You may request a summary of personal data we hold by contacting care@floatr.in. Investment statements are also available from within the app and from fund/insurer statements.

Which program for payroll companies?Choosing a Program

Elevate Plus for salaried HR-led rollouts. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Which for gig and field teams?Choosing a Program

GigRise for mobile-first frontline workforces. For account-specific help, reach care@floatr.in or use in-app support.

What is Edvisor?Choosing a Program

Edvisor —financial education and wellbeing. For account-specific help, reach care@floatr.in or use in-app support.

Run multiple programs?Choosing a Program

Yes—e.g. Elevate Plus HQ + GigRise field. For account-specific help, reach care@floatr.in or use in-app support.

Elevate Plus vs Edvisor first?Choosing a Program

Edvisor builds literacy; Elevate Plus enables payroll benefits—often combined. For account-specific help, reach care@floatr.in or use in-app support.

Implementation steps?Choosing a Program

Discovery → design → payroll → comms → go-live with Floatr support. For account-specific help, reach care@floatr.in or use in-app support.

Employer cost?Choosing a Program

Scoped in proposal—book a demo. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Program for startups?Choosing a Program

Elevate Plus or Edvisor from small teams upward. For account-specific help, reach care@floatr.in or use in-app support.

Manufacturing with field staff?Choosing a Program

Often GigRise for plant/field + Elevate Plus for office. For account-specific help, reach care@floatr.in or use in-app support.

IT company fit?Choosing a Program

Elevate Plus popular for payroll-native tech teams. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Retail chain fit?Choosing a Program

GigRise for store staff; Elevate Plus for corporate office. For account-specific help, reach care@floatr.in or use in-app support.

BFSI compliance concerns?Choosing a Program

Voluntary benefits via regulated products—legal review on your side. For account-specific help, reach care@floatr.in or use in-app support.

Remote-first company?Choosing a Program

All programs support distributed enrollment via app. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Education-only rollout?Choosing a Program

Edvisor standalone without investing benefits. For account-specific help, reach care@floatr.in or use in-app support.

Investing without education?Choosing a Program

Possible but lower participation—many combine both. For account-specific help, reach care@floatr.in or use in-app support.

Benchmark participation?Choosing a Program

Industry varies; we share benchmarks during sales process. For account-specific help, reach care@floatr.in or use in-app support.

White-label branding?Choosing a Program

Discuss employer branding in comms during setup. For account-specific help, reach care@floatr.in or use in-app support.

Global HQ with India payroll?Choosing a Program

India payroll employees eligible per local program. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Union workforce?Choosing a Program

Voluntary opt-in messaging and clear comms supported. For account-specific help, reach care@floatr.in or use in-app support.

Seasonal workers?Choosing a Program

GigRise flexible models for variable headcount. For account-specific help, reach care@floatr.in or use in-app support.

Franchise networks?Choosing a Program

GigRise suits distributed franchise staff enrollment. For account-specific help, reach care@floatr.in or use in-app support.

Compare to traditional group insurance only?Choosing a Program

Floatr adds wealth-building, not just protection. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Lost employee interest after launch?Choosing a Program

Edvisor + ongoing nudges + simple UX sustain engagement. For account-specific help, reach care@floatr.in or use in-app support.

Vendor due diligence?Choosing a Program

Documentation provided for procurement. For account-specific help, reach care@floatr.in or use in-app support.

Book a demo?Choosing a Program

Contact Us to schedule. For account-specific help, reach care@floatr.in or use in-app support.

Can we start with a pilot program?Choosing a Program

Yes. Many employers begin with one location, department or employee band before a company-wide rollout. Pilots help refine communication and payroll timing. For account-specific help, reach care@floatr.in or use in-app support.

Do we need a minimum contract term?Choosing a Program

Commercial terms vary by program size and scope. Discuss flexibility during your demo—annual partnerships are common but not the only option. For account-specific help, reach care@floatr.in or use in-app support.

How do we compare Floatr to traditional brokers?Choosing a Program

Traditional brokers focus on individual trading. Floatr adds payroll integration, HR reporting, employee education and multi-product workplace journeys in one program. For account-specific help, reach care@floatr.in or use in-app support.

Is employee data shared between our programs?Choosing a Program

If you run Elevate Plus and Edvisor together, employee identity may be linked for a seamless experience, but access is limited to what each program requires. Privacy controls apply throughout. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

Who signs the data processing terms?Choosing a Program

Your legal or procurement team typically signs alongside HR/Finance. Floatr provides privacy and security documentation to support vendor review. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

What is Elevate Plus?Elevate Plus

Payroll benefits: investing, NPS, gold, mobile lease, insurance, wellness. For account-specific help, reach care@floatr.in or use in-app support.

Benefits included?Elevate Plus

MF, Corporate NPS, digital gold, mobile lease, group insurance, guidance. For account-specific help, reach care@floatr.in or use in-app support.

vs GigRise?Elevate Plus

Elevate Plus = salaried payroll; GigRise = frontline/gig with emergency support. For account-specific help, reach care@floatr.in or use in-app support.

Best-fit industries?Elevate Plus

IT, SaaS, startups, consulting, BFSI, healthcare, education, corporate offices. For account-specific help, reach care@floatr.in or use in-app support.

Payroll integration required?Elevate Plus

Recommended for salary-linked investing—scoped at onboarding. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Launch speed?Elevate Plus

Weeks typical after payroll alignment. For account-specific help, reach care@floatr.in or use in-app support.

Mobile lease + investing together?Elevate Plus

Yes—bundled employee value proposition. For account-specific help, reach care@floatr.in or use in-app support.

Group health insurance?Elevate Plus

Available as part of workplace benefits package. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Group life insurance?Elevate Plus

Can be included—terms per employer policy. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Corporate NPS in Elevate Plus?Elevate Plus

Yes—payroll-linked NPS for employees. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Employee financial wellness?Elevate Plus

Guidance and education alongside products. For account-specific help, reach care@floatr.in or use in-app support.

Minimum employees?Elevate Plus

Scales from growing teams—ask in demo. For account-specific help, reach care@floatr.in or use in-app support.

Tax benefit for employees?Elevate Plus

Product-dependent—NPS, 80C instruments per prevailing rules. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

HR dashboard?Elevate Plus

Participation and enrollment reporting. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Employee onboarding UX?Elevate Plus

Mobile-first invite → KYC → choose products. For account-specific help, reach care@floatr.in or use in-app support.

Can employees opt out?Elevate Plus

Voluntary enrollment model. For account-specific help, reach care@floatr.in or use in-app support.

Change SIP from salary?Elevate Plus

Employees adjust within rules and cut-offs. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Device lease tax treatment?Elevate Plus

Per prevailing salary sacrifice/lease rules—employer CA advises. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Stand out in hiring?Elevate Plus

Modern benefits help offers vs cash-only peers. For account-specific help, reach care@floatr.in or use in-app support.

Retention impact?Elevate Plus

Meaningful benefits improve stickiness—especially NPS and insurance. For account-specific help, reach care@floatr.in or use in-app support.

Replace existing insurance broker?Elevate Plus

Can integrate or transition—discuss at sale. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Multi-city rollout?Elevate Plus

Supported across India. For account-specific help, reach care@floatr.in or use in-app support.

Executive participation?Elevate Plus

Same program; employers may set eligibility bands. For account-specific help, reach care@floatr.in or use in-app support.

Support during year-end tax?Elevate Plus

Edvisor/tax awareness content helps employees. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Get started?Elevate Plus

Explore Elevate Plus or book demo. For account-specific help, reach care@floatr.in or use in-app support.

Can part-time employees join Elevate Plus?Elevate Plus

Eligibility is defined by your employer—many include part-time and full-time salaried staff. Confirm with HR which bands are enrolled. For account-specific help, reach care@floatr.in or use in-app support.

How are mobile lease benefits taxed?Elevate Plus

Tax treatment depends on salary structure and prevailing rules for device lease or reimbursement. Your employer’s CA should confirm treatment in your organisation. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions.

Can employees port existing mutual funds?Elevate Plus

Employees can link new investing through Floatr; transferring external holdings depends on fund and platform rules. Guidance is available during onboarding. All market-linked products carry risk; past performance does not guarantee future results.

What security applies to payroll data?Elevate Plus

Payroll files are transmitted through agreed secure channels with access limited to implementation staff. See enterprise security FAQs for detail. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings.

How do renewals work after year one?Elevate Plus

Account managers review participation and product usage ahead of renewal. You can expand benefits, add Edvisor or adjust contribution models. For account-specific help, reach care@floatr.in or use in-app support.

Who is GigRise for?GigRise

Frontline, gig, contract and distributed essential workers. For account-specific help, reach care@floatr.in or use in-app support.

What’s included?GigRise

Investing, emergency loan support, insurance, wellness guidance. For account-specific help, reach care@floatr.in or use in-app support.

vs Elevate Plus?GigRise

GigRise for operational/mobile workforces; Elevate Plus for payroll office staff. For account-specific help, reach care@floatr.in or use in-app support.

Best industries?GigRise

Logistics, retail, security, staffing, FM, hospitality, field sales, mobility. For account-specific help, reach care@floatr.in or use in-app support.

Without monthly payroll?GigRise

Flexible pay cycles adapted at setup. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Field access?GigRise

Mobile app—no desk required. For account-specific help, reach care@floatr.in or use in-app support.

Emergency loan support?GigRise

Responsible short-term access for genuine emergencies—terms apply. For account-specific help, reach care@floatr.in or use in-app support.

High mobile participation?GigRise

UX designed for quick onboarding on basic smartphones. For account-specific help, reach care@floatr.in or use in-app support.

Vernacular support?GigRise

Simple flows; language expansion per roadmap. For account-specific help, reach care@floatr.in or use in-app support.

Delivery partner fit?GigRise

Core use case for gig logistics networks. For account-specific help, reach care@floatr.in or use in-app support.

Security guards?GigRise

Popular—mobile enrollment on shift-friendly timing. For account-specific help, reach care@floatr.in or use in-app support.

Retail store staff?GigRise

High volume rollout supported. For account-specific help, reach care@floatr.in or use in-app support.

Contract length workers?GigRise

Enrollment doesn’t require permanent employment. For account-specific help, reach care@floatr.in or use in-app support.

Cash earning workers?GigRise

Digital investing from bank-linked pay where applicable. For account-specific help, reach care@floatr.in or use in-app support.

Low smartphone literacy?GigRise

Short journeys and HR-assisted enrollment options. For account-specific help, reach care@floatr.in or use in-app support.

Shift workers?GigRise

Notifications and flows respect odd hours. For account-specific help, reach care@floatr.in or use in-app support.

Fraud prevention?GigRise

KYC and regulated product rails reduce informal lending risk. Never share OTPs or passwords with anyone—even if they claim to represent Floatr.

Insurance for blue collar?GigRise

Group policies scaled to workforce size. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

NPS for gig workers?GigRise

Corporate NPS where employer sponsors payroll contribution. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Measure field adoption?GigRise

Participation analytics for operations leaders. For account-specific help, reach care@floatr.in or use in-app support.

Regional language HR kits?GigRise

Rollout materials adaptable per region. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Compare to cash allowances?GigRise

Long-term wealth vs spent monthly perks. For account-specific help, reach care@floatr.in or use in-app support.

Worker trust concerns?GigRise

Transparent comms: voluntary, regulated, employee-owned accounts. For account-specific help, reach care@floatr.in or use in-app support.

Pilot one city?GigRise

Yes—phased geographic rollout. For account-specific help, reach care@floatr.in or use in-app support.

Start GigRise?GigRise

Explore GigRise. For account-specific help, reach care@floatr.in or use in-app support.

How do workers without smartphones enroll?GigRise

HR-assisted enrollment and shared kiosks are options in some deployments. Mobile access is recommended for ongoing investing and support. For account-specific help, reach care@floatr.in or use in-app support.

Is vernacular support available for field staff?GigRise

GigRise journeys are designed for clarity; regional language support is expanded based on workforce needs—ask during program design. For account-specific help, reach care@floatr.in or use in-app support.

How is emergency loan data handled?GigRise

Loan applications use regulated lending partners with their own KYC and privacy policies. Floatr facilitates access but does not store unnecessary loan document copies beyond compliance needs. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

Can franchise owners see worker balances?GigRise

Franchise or site managers do not receive individual financial data—only employer-configured aggregate reporting where applicable. For account-specific help, reach care@floatr.in or use in-app support.

What fraud prevention exists for gig enrollment?GigRise

KYC, OTP verification and employer roster matching reduce fake enrollments. Report suspicious invites to HR and Floatr support immediately. Never share OTPs or passwords with anyone—even if they claim to represent Floatr.

What is Edvisor?Edvisor

Financial education: tax, investing, retirement, goals for employees. For account-specific help, reach care@floatr.in or use in-app support.

vs Elevate Plus/GigRise?Edvisor

Edvisor teaches; others transact benefits. For account-specific help, reach care@floatr.in or use in-app support.

Topics covered?Edvisor

Money skills, tax, MF, NPS, gold, retirement, goals. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Easy for HR?Edvisor

Ready programs, 50–50,000 employees, hybrid-friendly. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Live or self-paced?Edvisor

Workshops, webinars and modules—mix per employer. For account-specific help, reach care@floatr.in or use in-app support.

Without investing benefits?Edvisor

Yes—standalone wellbeing initiative. For account-specific help, reach care@floatr.in or use in-app support.

Team size fit?Edvisor

50 employees minimum typical; scales to enterprise. For account-specific help, reach care@floatr.in or use in-app support.

Remote employees?Edvisor

Virtual sessions and digital modules included. For account-specific help, reach care@floatr.in or use in-app support.

Managers vs ICs?Edvisor

Content tracks for all levels. For account-specific help, reach care@floatr.in or use in-app support.

Women financial wellness?Edvisor

Inclusive modules on common planning gaps. For account-specific help, reach care@floatr.in or use in-app support.

New joiner onboarding?Edvisor

Orientation sessions available. For account-specific help, reach care@floatr.in or use in-app support.

Tax season workshops?Edvisor

Popular March–July calendar slots. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Measure learning?Edvisor

Attendance, quizzes and feedback surveys. For account-specific help, reach care@floatr.in or use in-app support.

Replace external trainers?Edvisor

Can consolidate vendor spend into one platform. For account-specific help, reach care@floatr.in or use in-app support.

Custom content?Edvisor

Core curriculum with employer branding options. For account-specific help, reach care@floatr.in or use in-app support.

Frequency?Edvisor

Monthly, quarterly or annual programs. For account-specific help, reach care@floatr.in or use in-app support.

Union environments?Edvisor

Education-only—non-mandatory attendance options. For account-specific help, reach care@floatr.in or use in-app support.

Combine with Elevate Plus?Edvisor

Recommended: learn then invest via payroll. For account-specific help, reach care@floatr.in or use in-app support.

Leadership buy-in?Edvisor

We provide exec summary decks for approval. For account-specific help, reach care@floatr.in or use in-app support.

L&D integration?Edvisor

Fits HR learning calendars and compliance hours. For account-specific help, reach care@floatr.in or use in-app support.

Language?Edvisor

Primarily English; Hindi options on request. For account-specific help, reach care@floatr.in or use in-app support.

Duration per session?Edvisor

45–90 min typical workshops. For account-specific help, reach care@floatr.in or use in-app support.

Recording available?Edvisor

Yes for hybrid workforces when agreed. For account-specific help, reach care@floatr.in or use in-app support.

Cost model?Edvisor

Per employee or annual license—demo for quote. For account-specific help, reach care@floatr.in or use in-app support.

Launch Edvisor?Edvisor

Explore Edvisor. For account-specific help, reach care@floatr.in or use in-app support.

Are workshop recordings shared with employees?Edvisor

Recordings can be shared internally per your policy. Access links should be distributed through secure employer channels, not public URLs. For account-specific help, reach care@floatr.in or use in-app support.

Is attendance tracked?Edvisor

Optional attendance and quiz metrics help HR measure engagement. Individual scores are not shared with managers by default unless you configure otherwise. For account-specific help, reach care@floatr.in or use in-app support.

Can Edvisor content be customised?Edvisor

Core modules cover universal topics; employers can add company-specific policy segments or benefits explainers during implementation. For account-specific help, reach care@floatr.in or use in-app support.

How is employee privacy handled in live sessions?Edvisor

Q&A can be anonymous; personal account details should never be shared in group sessions. One-on-one guidance follows confidentiality norms. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

Does Edvisor store employee questions?Edvisor

Questions may be logged to improve content unless asked anonymously in a live session. Sensitive personal data should not be submitted in forms. For account-specific help, reach care@floatr.in or use in-app support.

Minimum to start mutual funds?Mutual Funds

Many SIPs from ₹500/month—fund dependent. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

SIP vs lumpsum?Mutual Funds

SIP = regular; lumpsum = one-time surplus. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

What is SIP?Mutual Funds

Fixed sum invested automatically on a schedule. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Returns guaranteed?Mutual Funds

No—market-linked; past performance ≠ future. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Pause or stop SIP?Mutual Funds

Yes via app subject to cut-offs. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Equity vs debt vs hybrid?Mutual Funds

Equity: growth/volatility. Debt: stability. Hybrid: blend. For account-specific help, reach care@floatr.in or use in-app support.

SWP use case?Mutual Funds

Regular withdrawals—often retirement income. For account-specific help, reach care@floatr.in or use in-app support.

Charges?Mutual Funds

Expense ratio; possible exit load—see fund docs. For account-specific help, reach care@floatr.in or use in-app support.

How to redeem?Mutual Funds

Partial or full redemption; bank credit in few days. For account-specific help, reach care@floatr.in or use in-app support.

ELSS for tax?Mutual Funds

80C eligible, 3-year lock-in—old tax regime. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Direct vs regular plans?Mutual Funds

Floatr offers access per partner setup—check fund details. For account-specific help, reach care@floatr.in or use in-app support.

NAV meaning?Mutual Funds

Net Asset Value—per-unit price of the fund. For account-specific help, reach care@floatr.in or use in-app support.

Growth vs IDCW?Mutual Funds

Growth reinvests; IDCW pays dividends—tax treatment differs. For account-specific help, reach care@floatr.in or use in-app support.

Riskometer?Mutual Funds

SEBI risk label from low to very high—read before investing. For account-specific help, reach care@floatr.in or use in-app support.

Large cap vs mid cap?Mutual Funds

Company size exposure—risk/return profile differs. For account-specific help, reach care@floatr.in or use in-app support.

Index funds?Mutual Funds

Passively track an index—often lower cost. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Fund manager role?Mutual Funds

Active funds: manager picks securities. Passive: rules-based. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

STP?Mutual Funds

Systematic Transfer Plan—move gradually between funds. For account-specific help, reach care@floatr.in or use in-app support.

Switch between funds?Mutual Funds

Supported per platform rules and tax implications. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

KYC for MF?Mutual Funds

One-time KYC enables mutual fund transactions. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

SIP date choice?Mutual Funds

Pick debit date matching salary credit. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Top up SIP?Mutual Funds

Increase amount or add lumpsum anytime. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Market crash—stop SIP?Mutual Funds

Often better to continue—SIP averages cost; personal choice. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Tax on MF gains?Mutual Funds

Depends on fund type and holding period—consult advisor. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Start MF on Floatr?Mutual Funds

Mutual Funds page or app. For account-specific help, reach care@floatr.in or use in-app support.

What is expense ratio?Mutual Funds

Expense ratio is the annual fee charged by a mutual fund, expressed as a percentage of assets. It is deducted from the fund’s returns—not billed separately to your bank account. For account-specific help, reach care@floatr.in or use in-app support.

What is exit load?Mutual Funds

Exit load is a fee some funds charge if you redeem within a specified period (e.g. 1 year). Check the scheme information document before investing. For account-specific help, reach care@floatr.in or use in-app support.

How are capital gains taxed on mutual funds?Mutual Funds

Equity and debt funds have different holding-period rules for STCG and LTCG. Tax treatment also depends on your chosen income-tax regime. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions.

Can I switch from regular to direct plans?Mutual Funds

Switching may be possible through redemption and reinvestment or switch transactions, with tax implications. Review carefully or seek advice before switching. For account-specific help, reach care@floatr.in or use in-app support.

How secure are mutual fund transactions on Floatr?Mutual Funds

Transactions route through regulated mutual fund infrastructure with OTP and mandate authentication. Never approve unknown payment requests. All market-linked products carry risk; past performance does not guarantee future results.

Is digital gold real?Digital Gold

Yes—allocated vault gold backed by physical metal. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Start small?Digital Gold

Yes—SIP/lumpsum without jewellery making charges. For account-specific help, reach care@floatr.in or use in-app support.

Prices guaranteed up?Digital Gold

No—market prices fluctuate. For account-specific help, reach care@floatr.in or use in-app support.

vs jewellery?Digital Gold

Investment gold without ornament making charges. For account-specific help, reach care@floatr.in or use in-app support.

Physical conversion?Digital Gold

Coins/bars per minimums and terms. For account-specific help, reach care@floatr.in or use in-app support.

Tax on digital gold?Digital Gold

Capital gains rules by holding period—ask CA. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Gold SIP vs lumpsum?Digital Gold

SIP averages price; lumpsum for surplus. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Where stored?Digital Gold

Secured vaults with allocated holdings. For account-specific help, reach care@floatr.in or use in-app support.

Purity?Digital Gold

Typically 24K investment grade per partner standards. For account-specific help, reach care@floatr.in or use in-app support.

Sell anytime?Digital Gold

Digital sell subject to platform hours and settlement. For account-specific help, reach care@floatr.in or use in-app support.

Charges?Digital Gold

Spread/making on conversion; see product disclosure. For account-specific help, reach care@floatr.in or use in-app support.

Gold as portfolio %?Digital Gold

Often 5–15% diversification—personal choice. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Inflation hedge?Digital Gold

Historically used as store of value—not guaranteed. For account-specific help, reach care@floatr.in or use in-app support.

Sovereign Gold Bond vs digital?Digital Gold

SGB: govt security, fixed tenure. Digital: flexible buy/sell. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Gift gold digitally?Digital Gold

Check app for transfer/gift features if available. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Corporate gold benefit?Digital Gold

Available via workplace programs. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Safe during market crash?Digital Gold

Gold can be volatile short-term too. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Minimum sell quantity?Digital Gold

Per product minimums—often small fractions of gram. For account-specific help, reach care@floatr.in or use in-app support.

Weekend pricing?Digital Gold

Prices track market; trading windows apply. For account-specific help, reach care@floatr.in or use in-app support.

Audit of vaults?Digital Gold

Partner custodians maintain allocated gold audits. For account-specific help, reach care@floatr.in or use in-app support.

Loan against digital gold?Digital Gold

Some ecosystems offer LAMF—check availability. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Why gold in India?Digital Gold

Cultural familiarity and diversification alongside equities. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Dollar impact?Digital Gold

Global gold prices affect INR gold rates. For account-specific help, reach care@floatr.in or use in-app support.

Children’s gold savings?Digital Gold

Parents can invest in own account for goals. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Start digital gold?Digital Gold

Digital Gold. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Who holds the physical gold backing digital gold?Digital Gold

Allocated gold is held with accredited vault providers through regulated partners. Your holding is recorded in grams against your account. All market-linked products carry risk; past performance does not guarantee future results.

Are there making charges on digital gold?Digital Gold

Digital purchase avoids jewellery making charges. Conversion to physical coins may involve minting or delivery fees per product terms. All market-linked products carry risk; past performance does not guarantee future results.

How is digital gold priced?Digital Gold

Buy and sell prices track live market rates with a transparent spread shown before you confirm each transaction. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Is digital gold safe from theft?Digital Gold

Vault storage with insurance and allocated holdings reduces theft risk compared to keeping physical gold at home. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

What happens to my gold if I close my account?Digital Gold

You should redeem or transfer digital gold holdings before account closure. Unredeemed balances follow partner terms and regulatory requirements. All market-linked products carry risk; past performance does not guarantee future results.

What is Retail NPS?Retail NPS

Individual National Pension System—retirement investing with tax benefits. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Tier 1 vs Tier 2?Retail NPS

Tier 1: retirement, tax benefits, regulated exit. Tier 2: flexible, fewer tax perks. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Tax benefits?Retail NPS

80CCD(1) within limits + ₹50k 80CCD(1B)—rules apply. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Who can open?Retail NPS

Indian citizens 18–70 including salaried and self-employed. For account-specific help, reach care@floatr.in or use in-app support.

NPS vs PPF?Retail NPS

PPF: fixed sovereign returns. NPS: market-linked pension with different rules. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Withdraw before retirement?Retail NPS

Partial for eligible reasons; full exit rules apply. For account-specific help, reach care@floatr.in or use in-app support.

Choose fund manager?Retail NPS

Select/switch PFMs in account. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

PRAN?Retail NPS

Permanent Retirement Account Number—your NPS ID. For account-specific help, reach care@floatr.in or use in-app support.

Asset allocation?Retail NPS

Active choice or auto lifecycle funds. For account-specific help, reach care@floatr.in or use in-app support.

Equity cap in NPS?Retail NPS

Regulatory cap on equity exposure in pension funds. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

How much to contribute?Retail NPS

Minimum annual Tier 1 contribution rules—check PFRDA. For account-specific help, reach care@floatr.in or use in-app support.

Employer vs individual NPS?Retail NPS

Retail = you contribute. Corporate = employer/payroll may contribute. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Annuity at retirement?Retail NPS

Part of corpus may buy annuity per rules. For account-specific help, reach care@floatr.in or use in-app support.

Lump sum at retirement?Retail NPS

Eligible portion withdrawable; balance may need annuity. For account-specific help, reach care@floatr.in or use in-app support.

NPS vs mutual funds?Retail NPS

NPS: pension structure + tax perks. MF: flexible redemption. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Switch between schemes?Retail NPS

Allowed within PFRDA rules. For account-specific help, reach care@floatr.in or use in-app support.

Two NPS accounts?Retail NPS

One Tier 1 per person; Tier 2 optional. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Nominee?Retail NPS

Required—update in NPS records. For account-specific help, reach care@floatr.in or use in-app support.

Online vs offline?Retail NPS

Floatr enables digital journey. For account-specific help, reach care@floatr.in or use in-app support.

NRI NPS?Retail NPS

Specific PFRDA rules for NRIs—verify eligibility. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Tax on maturity?Retail NPS

Rules on lump sum and annuity taxation—evolving; consult CA. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Default pension fund?Retail NPS

Auto choice if you don’t actively select allocation. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Contribution frequency?Retail NPS

Monthly, quarterly or annual options. For account-specific help, reach care@floatr.in or use in-app support.

Track NPS corpus?Retail NPS

Dashboard shows units and value. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Open Retail NPS?Retail NPS

Retail NPS or app. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

What is a PRAN?Retail NPS

PRAN (Permanent Retirement Account Number) is your unique NPS identifier, like a folio number, used for all Tier I and Tier II transactions. For account-specific help, reach care@floatr.in or use in-app support.

Can I have both Tier I and Tier II?Retail NPS

Yes. Tier I is the retirement account with tax benefits; Tier II is optional for additional flexible investing linked to the same PRAN. For account-specific help, reach care@floatr.in or use in-app support.

How do I change my NPS investment choice?Retail NPS

Log in to your NPS account via the app to switch between active or auto asset allocation, subject to PFRDA rules and frequency limits. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources.

Is NPS information shared with my employer?Retail NPS

For Corporate NPS, your employer may see contribution amounts they sponsor—not your entire PRAN balance unless you choose to share it. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings.

How is NPS account data secured?Retail NPS

NPS records are maintained by regulated custodians with authentication for every transaction. Protect your PRAN login and OTP like banking credentials. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources.

What is Corporate NPS?Corporate NPS

Employer-facilitated payroll-linked NPS for employees. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Employer benefits?Corporate NPS

EVP, retention, tax-efficient comp structure, wellness signal. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Locked forever?Corporate NPS

No—structured retirement and partial withdrawal rules. For account-specific help, reach care@floatr.in or use in-app support.

Who contributes?Corporate NPS

Employee, employer or both—per company policy. For account-specific help, reach care@floatr.in or use in-app support.

Employee tax benefit?Corporate NPS

80CCD deductions subject to limits and regime. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Employer tax benefit?Corporate NPS

Contribution may be deductible expense within rules—CA confirms. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

HR rollout?Corporate NPS

Floatr handles registration, payroll deduction, support. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Minimum employer size?Corporate NPS

Scales widely—discuss in demo. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Employee opt-in?Corporate NPS

Voluntary enrollment typical. For account-specific help, reach care@floatr.in or use in-app support.

Default contribution %?Corporate NPS

Employer sets suggested default; employee confirms. For account-specific help, reach care@floatr.in or use in-app support.

Match employer contribution?Corporate NPS

Some companies match—policy decision. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Exit on resignation?Corporate NPS

Account stays with employee; employer contribution rules per policy. For account-specific help, reach care@floatr.in or use in-app support.

PRAN for all staff?Corporate NPS

Each employee gets individual PRAN. For account-specific help, reach care@floatr.in or use in-app support.

Corporate vs retail NPS tax?Corporate NPS

Additional employer contribution benefits possible—rules apply. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Payroll deduction timing?Corporate NPS

Aligned with salary cycle. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Communication templates?Corporate NPS

Provided for HR launch. For account-specific help, reach care@floatr.in or use in-app support.

Compliance documentation?Corporate NPS

Shared for employer records. Ensure your name and date of birth match across PAN, Aadhaar and bank records to avoid verification delays. Matching details across PAN, Aadhaar and your bank account prevents most verification failures.

Tier 1 only?Corporate NPS

Corporate NPS typically Tier 1 retirement account. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Compare to EPF?Corporate NPS

Different products—some employers offer both. For account-specific help, reach care@floatr.in or use in-app support.

Union approval?Corporate NPS

Voluntary benefit communication supported. For account-specific help, reach care@floatr.in or use in-app support.

Reporting for finance?Corporate NPS

Contribution summaries for payroll reconciliation. For account-specific help, reach care@floatr.in or use in-app support.

Multi-entity groups?Corporate NPS

Rollout across entities possible. For account-specific help, reach care@floatr.in or use in-app support.

Contract staff?Corporate NPS

Eligibility per employer definition. For account-specific help, reach care@floatr.in or use in-app support.

Implementation fee?Corporate NPS

In commercial proposal. For account-specific help, reach care@floatr.in or use in-app support.

Start Corporate NPS?Corporate NPS

Corporate NPS. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Can employer contribution be a percentage of salary?Corporate NPS

Yes. Many companies define employer NPS as a fixed percentage of basic or a flat amount—configured during program setup with HR and Finance. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings.

What happens to employer contributions if I resign?Corporate NPS

Contributions already credited to your PRAN remain yours subject to NPS rules. Future employer contributions stop after your last payroll cycle. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings.

Does Corporate NPS require a trust?Corporate NPS

Implementation depends on structure and scale. Floatr guides HR through registration and payroll deduction setup with regulated intermediaries. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources.

How is payroll NPS data transmitted securely?Corporate NPS

Contribution files use encrypted channels agreed during onboarding. Only authorised payroll and implementation contacts receive access. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings.

Can employees see employer contribution separately?Corporate NPS

Yes. Statements typically show employee and employer contributions separately for transparency and tax documentation. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings.

Insurance types on Floatr?Insurance

Life, health, vehicle, group—for individuals and companies. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Life insurance if young?Insurance

Yes if dependents or liabilities exist. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Group insurance via Floatr?Insurance

Part of Elevate Plus and GigRise programs. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Term vs traditional life?Insurance

Term: high cover, lower cost. Traditional: savings mix—often costlier. For account-specific help, reach care@floatr.in or use in-app support.

Health cover amount?Insurance

Consider city costs, family size—often ₹5–10L+ starting urban. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Group health insurance?Insurance

Employer policy covering eligible employees/dependents. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Port existing policy?Insurance

Portability rules apply—insurer acceptance required. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Claim process?Insurance

Via insurer TPA/app—Floatr guides where applicable. For account-specific help, reach care@floatr.in or use in-app support.

Critical illness rider?Insurance

Optional add-on on some policies. For account-specific help, reach care@floatr.in or use in-app support.

Top-up health plan?Insurance

Supplement employer base cover for higher limits. For account-specific help, reach care@floatr.in or use in-app support.

Family floater?Insurance

One policy covering family members—common in retail health. For account-specific help, reach care@floatr.in or use in-app support.

Vehicle insurance?Insurance

Motor third-party and comprehensive options. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

No-claim bonus?Insurance

Discount for claim-free years on motor/health per insurer. For account-specific help, reach care@floatr.in or use in-app support.

Waiting period?Insurance

Initial waiting for pre-existing in health policies. For account-specific help, reach care@floatr.in or use in-app support.

Disclose medical history?Insurance

Required—non-disclosure can void claims. For account-specific help, reach care@floatr.in or use in-app support.

Term cover till age?Insurance

Often until retirement or loan payoff horizon. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Employer cover enough?Insurance

May need top-up if sum insured low vs city costs. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Maternity cover?Insurance

Check policy inclusions and waiting periods. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

COVID/other exclusions?Insurance

Read policy wordings—change by product. For account-specific help, reach care@floatr.in or use in-app support.

Renewal premium increase?Insurance

Age-band and claim history affect renewal. For account-specific help, reach care@floatr.in or use in-app support.

Insurance as investment?Insurance

Protection first—avoid mixing unless intentional. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Nominee in life policy?Insurance

Essential—keep updated. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Corporate wellness + insurance?Insurance

Combined in workplace programs. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

Compare policies?Insurance

Floatr helps compare options with guidance. For account-specific help, reach care@floatr.in or use in-app support.

Explore insurance?Insurance

Insurance. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy. Compare sum insured, exclusions and waiting periods across options before you decide.

What is a waiting period in health insurance?Insurance

Insurers may not cover certain conditions for an initial period after policy start. Always disclose medical history honestly at purchase. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy.

What is cashless hospitalisation?Insurance

Network hospitals bill the insurer directly for approved claims. Keep your e-card or policy number accessible during admission. For account-specific help, reach care@floatr.in or use in-app support.

How do I file a life insurance claim?Insurance

Nominees contact the insurer with policy documents, death certificate and KYC. Floatr or your employer can guide you to the right insurer contact. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy.

Is my health data shared when I buy insurance?Insurance

Insurers receive health declarations you submit for underwriting. This is governed by IRDAI regulations and the insurer’s privacy policy. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy.

Can I buy insurance without sharing medical reports?Insurance

Low-cover or group policies may need less documentation; higher covers often require medical tests. Disclosure requirements are shown during purchase. Read policy wordings carefully for exclusions, waiting periods and claim procedures before you buy.

Why goals need numbers?Goal Planning

Cost + timeline + monthly action turns wishes into plans. For account-specific help, reach care@floatr.in or use in-app support.

Goals to plan for?Goal Planning

Home, education, wedding, travel, emergency fund, business, freedom. For account-specific help, reach care@floatr.in or use in-app support.

Goal-based SIP?Goal Planning

Set target and date; Floatr shows required monthly investment. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Inflation impact?Goal Planning

Future costs higher—inflate targets in planning. For account-specific help, reach care@floatr.in or use in-app support.

Multiple goals?Goal Planning

Prioritise and allocate separate SIPs or combined plan. For account-specific help, reach care@floatr.in or use in-app support.

Missed SIP months?Goal Planning

Resume when possible; extend timeline or top up later. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Short vs long goals?Goal Planning

Short: safer liquid options. Long: more growth exposure. For account-specific help, reach care@floatr.in or use in-app support.

Emergency fund size?Goal Planning

Often 6–12 months essential expenses. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Home down payment goal?Goal Planning

Target % of property price + timeline → monthly SIP. For account-specific help, reach care@floatr.in or use in-app support.

Child education goal?Goal Planning

Inflate tuition estimates; start early for compounding. For account-specific help, reach care@floatr.in or use in-app support.

Wedding goal?Goal Planning

Fixed date goals need conservative allocation near date. For account-specific help, reach care@floatr.in or use in-app support.

Retirement as a goal?Goal Planning

Largest long-term goal—see retirement section too. For account-specific help, reach care@floatr.in or use in-app support.

Goal priority ranking?Goal Planning

Emergency fund first, then high-priority timed goals. For account-specific help, reach care@floatr.in or use in-app support.

Revise goal amount?Goal Planning

Update when income or estimates change. For account-specific help, reach care@floatr.in or use in-app support.

Lumpsum for goal?Goal Planning

Bonuses can accelerate—use goal calculator. For account-specific help, reach care@floatr.in or use in-app support.

Track progress?Goal Planning

Dashboard vs target percentage. For account-specific help, reach care@floatr.in or use in-app support.

Goal too ambitious?Goal Planning

Extend timeline or reduce target—not abandon saving. For account-specific help, reach care@floatr.in or use in-app support.

SIP step-up?Goal Planning

Increase SIP annually with salary hikes. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Debt payoff as goal?Goal Planning

EMI calculator + goal planning for freedom date. For account-specific help, reach care@floatr.in or use in-app support.

Inflation rate to use?Goal Planning

Education/health often higher than CPI—calculators let you adjust. For account-specific help, reach care@floatr.in or use in-app support.

One fund per goal?Goal Planning

Can tag mentally; one portfolio with total SIP also works. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Goal planning free?Goal Planning

Yes—tools on planning hub. For account-specific help, reach care@floatr.in or use in-app support.

Employer goal workshops?Goal Planning

Edvisor covers goal framing for teams. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Couple joint goals?Goal Planning

Plan household target; individual accounts may invest. For account-specific help, reach care@floatr.in or use in-app support.

Start goal planning?Goal Planning

Goal Planning. For account-specific help, reach care@floatr.in or use in-app support.

Should I separate emergency fund from goal SIPs?Goal Planning

Yes. Keep 6–12 months of expenses in liquid or low-risk instruments before aggressive goal SIPs, so emergencies do not force redemptions. All market-linked products carry risk; past performance does not guarantee future results.

How often should I review goals?Goal Planning

Review at least once a year or after major life events—marriage, child, job change—to update amounts, timelines and asset allocation. For account-specific help, reach care@floatr.in or use in-app support.

Can goals be joint with a spouse?Goal Planning

Plan household targets together, but investments may sit in individual accounts for tax and KYC clarity. Nominees should reflect your wishes. For account-specific help, reach care@floatr.in or use in-app support.

What return rate should I assume?Goal Planning

Use conservative assumptions for equity (e.g. 10–12%) and lower for debt goals. Floatr calculators let you stress-test different rates. All market-linked products carry risk; past performance does not guarantee future results.

Are goal plans stored in the cloud?Goal Planning

Goal inputs you save in the app are tied to your account with standard cloud security. Do not share login credentials with others. For account-specific help, reach care@floatr.in or use in-app support.

Old vs new tax regime?Tax Planning

Old: deductions + higher slabs. New: lower slabs, fewer deductions. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

NPS for tax?Tax Planning

80CCD including ₹50k extra 80CCD(1B) for individuals. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Only for high earners?Tax Planning

Regime choice matters at many income levels. For account-specific help, reach care@floatr.in or use in-app support.

What is 80C?Tax Planning

₹1.5L deduction bucket—ELSS, PPF, insurance premium, etc.—old regime. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

When switch regimes?Tax Planning

Evaluate yearly—income, rent, loans, investments. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

ELSS in tax plan?Tax Planning

80C + equity exposure; 3-year lock-in. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Plan only in March?Tax Planning

Year-round avoids rushed decisions. For account-specific help, reach care@floatr.in or use in-app support.

80D health insurance?Tax Planning

Deduction for health premium—limits per family structure. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

HRA exemption?Tax Planning

Old regime if you pay rent and meet conditions. For account-specific help, reach care@floatr.in or use in-app support.

Home loan interest?Tax Planning

Section 24(b) interest deduction—old regime limits. For account-specific help, reach care@floatr.in or use in-app support.

Standard deduction?Tax Planning

Available in both regimes for salaried—amount per Finance Act. For account-specific help, reach care@floatr.in or use in-app support.

Which regime default?Tax Planning

Employer may ask choice at start of year. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Tax on mutual funds?Tax Planning

Equity/debt rules differ by holding period. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

TDS on salary?Tax Planning

Employer deducts per declared regime and investments. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Proof submission?Tax Planning

Submit declarations/proofs to employer per payroll cycle. For account-specific help, reach care@floatr.in or use in-app support.

Capital gains tax?Tax Planning

Equity/LTCG/STCG rules apply on redemptions. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

NPS employer contribution tax?Tax Planning

Separate benefits in corporate structure—rules apply. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Tax calculator on Floatr?Tax Planning

Tax Calculator compares regimes. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Professional tax?Tax Planning

State-level deduction from salary—not income tax. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Section 80CCD employer?Tax Planning

Corporate NPS employer contribution taxation—consult CA. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

New regime no 80C?Tax Planning

Correct—most Chapter VI-A deductions unavailable. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Surcharge and cess?Tax Planning

Added on tax per income slabs. For account-specific help, reach care@floatr.in or use in-app support.

Advance tax?Tax Planning

Self-employed may pay quarterly if liability high. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Tax planning illegal?Tax Planning

Avoidance via legal deductions OK; evasion is illegal. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Build tax plan?Tax Planning

Tax Planning. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

What is Form 16?Tax Planning

Form 16 is your employer’s certificate of salary and TDS deducted. Use it with investment proofs to file your income-tax return accurately. For account-specific help, reach care@floatr.in or use in-app support.

Can I change tax regime mid-year?Tax Planning

Salaried employees typically declare regime choice to the employer at the start of the financial year. Mid-year switches follow current IT rules—confirm with payroll. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions.

Are mutual fund dividends taxable?Tax Planning

Taxation of dividends and capital gains depends on fund type, holding period and your regime. Dividend income is generally taxable in the hands of the investor. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions.

Is tax planning the same as tax evasion?Tax Planning

No. Using legal deductions and exemptions is tax planning. Hiding income or fake deductions is evasion and carries penalties. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions.

Does Floatr store my tax documents?Tax Planning

You may upload or reference documents in the app where features exist. Store copies securely and do not share tax files over unsecured channels. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions.

When start retirement planning?Retirement Planning

As early as possible—time compounds. For account-specific help, reach care@floatr.in or use in-app support.

How much corpus needed?Retirement Planning

Based on expenses, inflation, longevity—use calculator. For account-specific help, reach care@floatr.in or use in-app support.

Best products?Retirement Planning

NPS + mutual funds + insurance mix common. For account-specific help, reach care@floatr.in or use in-app support.

What is retirement corpus?Retirement Planning

Pool funding living expenses after work stops. For account-specific help, reach care@floatr.in or use in-app support.

NPS vs MF for retirement?Retirement Planning

NPS: pension + tax perks. MF: flexible. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Monthly income after 60?Retirement Planning

Often 70–80% of pre-retirement expenses—inflation adjusted. For account-specific help, reach care@floatr.in or use in-app support.

Started late?Retirement Planning

Save more, work longer slightly, cut unnecessary expenses. For account-specific help, reach care@floatr.in or use in-app support.

4% withdrawal rule?Retirement Planning

Heuristic for sustainable drawdown—adjust for India context. For account-specific help, reach care@floatr.in or use in-app support.

Annuity vs SWP?Retirement Planning

Annuity: insurer income. SWP: redeem MF units periodically. For account-specific help, reach care@floatr.in or use in-app support.

Inflation in retirement?Retirement Planning

Critical—expenses rise even when income fixed. For account-specific help, reach care@floatr.in or use in-app support.

Healthcare in retirement?Retirement Planning

Budget separately—costs spike with age. For account-specific help, reach care@floatr.in or use in-app support.

EPF with NPS?Retirement Planning

Many use EPF + NPS + MF together. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Single vs married planning?Retirement Planning

Joint longevity and spouse cover matter. For account-specific help, reach care@floatr.in or use in-app support.

Retire at 50?Retirement Planning

Needs larger corpus and longer drawdown period. For account-specific help, reach care@floatr.in or use in-app support.

Part-time work in retirement?Retirement Planning

Reduces corpus need—semi-retirement model. For account-specific help, reach care@floatr.in or use in-app support.

Pension from employer?Retirement Planning

Factor into gap analysis if applicable. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

Real estate rental income?Retirement Planning

Include in retirement cash flow planning. For account-specific help, reach care@floatr.in or use in-app support.

Review plan frequency?Retirement Planning

Annually or on major life events. For account-specific help, reach care@floatr.in or use in-app support.

Risk after 55?Retirement Planning

Often shift toward debt/balanced funds. For account-specific help, reach care@floatr.in or use in-app support.

Nominee and will?Retirement Planning

Estate planning complements retirement corpus. For account-specific help, reach care@floatr.in or use in-app support.

Tax on retirement income?Retirement Planning

Interest, dividends, capital gains, annuity—each taxed differently. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Calculator link?Retirement Planning

Retirement Calculator. For account-specific help, reach care@floatr.in or use in-app support.

Corporate NPS role?Retirement Planning

Payroll NPS builds corpus automatically. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Ignore retirement in 30s?Retirement Planning

Costly—small SIPs now beat large ones later. For account-specific help, reach care@floatr.in or use in-app support.

Retirement planning page?Retirement Planning

Retirement Planning. For account-specific help, reach care@floatr.in or use in-app support.

What is the 4% withdrawal rule?Retirement Planning

A US heuristic suggesting withdrawing 4% of retirement corpus annually. In India, adjust for inflation, healthcare costs and longevity—use personalised calculators. For account-specific help, reach care@floatr.in or use in-app support.

Should I include EPF in retirement planning?Retirement Planning

Yes. EPF is often a core fixed-income pillar. Combine it with NPS and mutual funds for a complete retirement picture. For account-specific help, reach care@floatr.in or use in-app support.

How does inflation affect retirement?Retirement Planning

₹1 lakh monthly today may need ₹3–4 lakh+ in 20 years at 6–7% inflation. Plans must inflate future expense estimates. For account-specific help, reach care@floatr.in or use in-app support.

Can I retire early with Floatr planning?Retirement Planning

Model a earlier retirement age in calculators to see required corpus and SIP. Early retirement needs higher savings rates and disciplined investing. For account-specific help, reach care@floatr.in or use in-app support.

Is retirement data private?Retirement Planning

Calculator inputs on the web are not saved unless you log in and save a plan. Account-linked plans follow app privacy settings. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

Calculators free?Calculators

Yes—all on planning hub. For account-specific help, reach care@floatr.in or use in-app support.

Which first?Calculators

SIP, Goal, Tax or Retirement by priority. For account-specific help, reach care@floatr.in or use in-app support.

Results guaranteed?Calculators

No—illustrative assumptions only. For account-specific help, reach care@floatr.in or use in-app support.

Sign up needed?Calculators

No for web calculators. For account-specific help, reach care@floatr.in or use in-app support.

List of calculators?Calculators

SIP, lumpsum, SWP, retirement, tax, goal, EMI, education, wedding, inflation, retail NPS, corporate NPS. For account-specific help, reach care@floatr.in or use in-app support.

Replace financial advice?Calculators

No—for complex cases use professionals. For account-specific help, reach care@floatr.in or use in-app support.

Projection accuracy?Calculators

Depends on inputs—update regularly. For account-specific help, reach care@floatr.in or use in-app support.

SIP calculator use?Calculators

See future value of monthly investing. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Lumpsum calculator?Calculators

One-time investment growth illustration. For account-specific help, reach care@floatr.in or use in-app support.

SWP calculator?Calculators

How long corpus lasts with monthly withdrawals. For account-specific help, reach care@floatr.in or use in-app support.

Goal calculator?Calculators

Monthly SIP needed for target amount. For account-specific help, reach care@floatr.in or use in-app support.

Tax calculator?Calculators

Old vs new regime comparison. Tax rules and slabs change from time to time—confirm the latest provisions with a qualified tax advisor before making decisions. Review your choice each financial year, as slabs and deduction limits are updated in Union Budgets from time to time.

Retirement calculator?Calculators

Corpus needed for desired income. For account-specific help, reach care@floatr.in or use in-app support.

EMI calculator?Calculators

Loan EMI and interest breakdown. For account-specific help, reach care@floatr.in or use in-app support.

Education calculator?Calculators

Child education corpus planning. For account-specific help, reach care@floatr.in or use in-app support.

Wedding calculator?Calculators

Wedding cost goal planning. For account-specific help, reach care@floatr.in or use in-app support.

Inflation calculator?Calculators

Future value of today’s expenses. For account-specific help, reach care@floatr.in or use in-app support.

NPS calculators?Calculators

Retail and corporate NPS illustrations. NPS rules are set by PFRDA and may be updated—check current withdrawal and tax provisions on official sources. NPS rules are prescribed by PFRDA—confirm current withdrawal, annuity and tax provisions on official sources.

Change return assumption?Calculators

Yes—see sensitivity; don’t use unrealistic returns. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Share results?Calculators

Screenshot or redo inputs—no account needed. For account-specific help, reach care@floatr.in or use in-app support.

Mobile friendly?Calculators

Yes—works on phone browsers. For account-specific help, reach care@floatr.in or use in-app support.

Data stored?Calculators

Inputs typically not saved unless you save manually. For data requests or security concerns, contact care@floatr.in with your registered mobile number.

Corporate NPS calc for HR?Calculators

Model employer/employee contribution scenarios. Your employer typically sees enrollment and participation metrics, not individual portfolio balances or holdings. Your employer generally sees program participation summaries, not your individual holdings or balances.

After calculating next step?Calculators

Start SIP or book demo via linked pages. For account-specific help, reach care@floatr.in or use in-app support.

All calculators?Calculators

Calculators hub. For account-specific help, reach care@floatr.in or use in-app support.

What assumptions do SIP calculators use?Calculators

They compound monthly investments at a constant annual return you enter. Real markets vary—use a range of return assumptions. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Can I share calculator results with my advisor?Calculators

Yes. Screenshot or note inputs and outputs to discuss with a CA or financial planner. For account-specific help, reach care@floatr.in or use in-app support.

Do calculators store my inputs on Floatr servers?Calculators

Web calculators typically process inputs in your browser session without requiring login. Saved scenarios in-app follow account privacy rules. For account-specific help, reach care@floatr.in or use in-app support.

Why do calculator results differ from my actual returns?Calculators

Actual returns include fees, taxes, market timing and SIP misses. Calculators illustrate possibilities, not guaranteed outcomes. All market-linked products carry risk; past performance does not guarantee future results. Returns are market-linked—stay invested for goals matching your timeline rather than chasing short-term performance.

Which calculator for home loan vs investment?Calculators

Use the EMI Calculator for loans and SIP/Goal calculators for wealth building—they solve different problems. For account-specific help, reach care@floatr.in or use in-app support.

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